amelio
Service management software

Run your whole service from one place.

Care planning, scheduling, frontline staff and reporting, finally together.

Most teams keep the rota in one place, care plans in another, and a spreadsheet for everything else. Amelio brings them together: plan and review care, build the schedule around who's actually free, give staff an app for the day ahead, and see how the service is really doing, without typing the same thing five times. It's shaped around reablement, urgent community response and discharge-to-assess, so it already works the way your team does.

Amelio service management dashboard

Who it’s for

It's built for the teams doing short-term, hands-on community care, including:

  • Reablement teams helping people get back on their feet after a hospital stay
  • Urgent community response teams working to keep someone out of hospital
  • Discharge-to-assess and step-up/step-down pathways moving people through safely
  • Integrated neighbourhood teams pulling health and social care together

What Amelio does

One plan everyone can see

Update a care plan once and the whole team sees the latest version, no more wondering which copy is current.

A rota that reshuffles itself

When someone calls in sick or a new referral comes in, the schedule reworks around who's free, instead of an hour spent redrawing the board.

Support for staff on the road

A mobile app with the day's visits, the right plans and a lone-worker check-in, so field staff aren't tied to a desk.

A heads-up while it still matters

Feed flags the things worth a look (a missed visit, a rising risk) early enough to do something about them.

Everyone pulling the same way

OTs, physios, social workers and support staff share one plan, so no one's guessing who's doing what.

Leave and training that count

Book time off and courses in the same place as the rota, so cover always reflects who's really in.

What to look for

If you're weighing up service management software for a UK community team, here's what actually matters day to day, and how Amelio handles it:

  • Care planning and assessmentsWrite once, everyone sees the current version
  • A rota that adaptsThe rota reworks around real availability
  • An app field staff will actually useTheir visits, plans and notes in their pocket
  • Early warning, not hindsightFeed surfaces risks while you can still act
  • Works across disciplinesOne shared plan, clear ownership
  • Made for intermediate careFits reablement, UCR and D2A out of the box

Frequently asked questions

What is service management software?
It's the system a care service runs on day to day, planning care, building rotas, supporting staff in the field and keeping an eye on how things are going. Amelio brings all of that into one place, so community and intermediate care teams aren't stitching together separate tools.
Will it suit a reablement or intermediate care service?
Yes, it's built for exactly this. Reablement, urgent community response, discharge-to-assess and step-up/step-down teams all run on Amelio.
Does it include scheduling and a mobile app?
Both. Scheduling adapts to who's actually available, and field staff get an app to see their visits and add notes on the move.
Which UK organisations use Amelio?
Teams at councils including Cornwall, Dorset and the London Borough of Barking & Dagenham use Amelio to run their community and intermediate care services.

See how amelio could work for your team